Product Trainer (80 - 100%)

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

Your role and responsibilities

In this role, you will have the opportunity to design, develop and deliver product trainings in person or remotely to participants across the globe. Each day, you will make sure to prepare highly qualified ABB and Channel Partner front-end sales personnel worldwide who are confident in their product knowledge, sales techniques, and ability to effectively communicate the value of our solutions to customers. You will also showcase your expertise by guaranteeing excellent customer service and securing high level of customer satisfaction through trainings.
The work model for the role is: #hybrid
In this role, you will contribute to the Power Protection product group in the Electrification Smart Power division and be based in Quartino, Switzerland. The main stakeholders that support the development and delivery of training are Product Management, Sales, Project Management, and Engineering.
You will be mainly accountable for:
• Preparing and delivering training courses in classroom, online, or on-site and following up on pre- and post-training activities (e.g., training needs and feedback collection, and preparing course material, tools and equipment).
• Designing and developing lesson plans and course material for classroom, on-site and online training in own area of responsibility and advising on updates needed in e-learning material. Creating and updating course descriptions and training programs. Considering feedback given on courses and implementing corrective actions to ensure continuous improvement
• Supporting the Center of Expertise Bid & Proposal and other teams/units in the Power Protection organization when necessary by using own expertise.
• Supporting Training Coordinators in making course arrangements and answering course enquiries and proposals for training courses.
Our team dynamics
You will join a dynamic, motivated, and performing team, where you will be able to thrive.

Qualifications for the role

• You have a minimum of 3 years’ experience in the power protection field, with roles in Training, Sales, Service, or R&D. Hands-on experience with power protection equipment is desirable.
• Bachelor’s or master’s degree in electrical engineering or equivalent.
• Further education in adult teaching is a plus.
• Possess the ability to learn, understand, and apply new technologies.
• You enjoy working with methodologies for facilitating adult learning and communication.
• You possess a self-motivated mindset, are innovative in communication skills, and are passionate about interpersonal skills.
• You are at ease communicating in English. Proficiency in additional languages is beneficial.

More about us

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory