Senior Service Sales Specialist

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This position reports to

Marketing & Sales Manager

Your role and responsibilities

In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues. The work model for the role is: #LI-onsite, #LI-hybrid This role is contributing to the Electrification Service Business in Malaysia. You will be mainly accountable for: • Penetrating into IB, promoting various upgrades, retrofits, and value-add solutions to the benefit of the customers and ABB. • Understanding the channel strategy and the establishment of related prices, and preparing sales plans, reviewing them, and proposing recovery plan(s) when needed. • Generating service sales leads and developing new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios. • Acting as a marketer/salesperson of ABB’s service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).

Qualifications for the role

• Bachelor’s Degree in Electrical Engineering with minimum 5 years of experience in Utility Market Segment.
• Demonstrated experience in Medium Voltage Switchgear and Protection & Control products and systems.
• Strong customer-centric background with good knowledge on service agreements, service methodology and lifecycle modernization sales.
• Self-motivated marketer, with a blend of creative thinking and analytical skills.
• Fluency in English and Bahasa Malaysia is a must, both written and spoken.
• Proactive professional capable of cultivating and maintaining strong customer relationships.

What's in it for you?

• Get exposed to cutting-edge technology in Electrification and have a visible impact on the future
• Flexibility: we have hybrid work options, make the best out of them!
• Learn from highly experienced, genuine, and caring colleagues – people who are committed to helping you achieve your personal and professional goals.

Benefits

More about us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory