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Logistic Support Analysis



Customer Service
st-bruno-de-montarville, qc, canada
Posted on Friday, May 17, 2024

Req ID:448078

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 75 000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.

Our In-Service Readiness (ISR) department, in charge of supporting customers on different aspects such as Operation and Maintenance, Technical Publication, Training, and Special Tools, recruits a person to be part of the logistic support analysis (LSA) team. As part of our team, you will be responsible for conducting maintenance studies on rolling stock equipment.

The selected candidate will perform the following tasks:

  • Analyze, optimize and validate support and maintenance elements from the design stage:
    • Level of repair, maintainability
    • Propose design improvements and optimizations to integrate maintenance constraints
  • Guarantee the export of our LSA requirements to our suppliers through tenders
  • Use operational feedback to improve service strategy
  • Perform maintainability demonstrations
  • Produce LSA deliverables:
    • Maintenance Plan
    • Evaluate the maintenance cost of the systems over the service life (LCC - Life Cycle Cost)
    • Create the initial Provisioning List (IPL) of Spares & Capital Spare parts

In order to be able to execute the responsibilities above, you will be working with internal and external partners. In addition, you will be constantly liaising between partners and businesses to contribute to the project's success. Your technical expertise will be needed in order to deliver the different projects with high quality and on time and to efficiently support the business.

Role requirements:

  • Engineering degree or equivalent.
  • 3-5 years experience in a Service Engineering environment.
  • Good communication skills in English or French.
  • Knowledge of rolling stock products and solutions.
  • Strong knowledge of the engineering product structure.
  • Knowledge of the following applications is strongly recommended: SAP, MS Office suite, Outlook, and Catia.

In addition to the technical skill:

  • You are an action-oriented person with strong analytical and problem-solving skills.
  • You are a self-starter and a result-oriented person. Excellent written, verbal and interpersonal skills are an important asset.

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.