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Electrical Technical Manager - Service Engineering

The Lion Electric

The Lion Electric

IT, Other Engineering
terrebonne, qc, canada
Posted on Tuesday, March 26, 2024

Job Description

Innovative manufacturer of zero-emission vehicles
North America's leader in transportation electrification
It's all about us!
Every day, in our own way, we contribute to improving our environment and our society.

Come and design the future with us!

Why join our team?

  • You'll work in a stimulating and constantly evolving environment (no risk of getting bored with us)!
  • We simply understand. Your family and your health come first!
  • Your schedule is flexible and we trust you!
  • We've got insurance and a great employee assistance program!
  • There are no limits to your career potential at Lion!

What's the role?

The Technical Manager in Electrical Engineering is responsible for the technical direction of the service engineering team through the investigation and resolution of customer vehicle failures, reliability issues and the development of aftermarket options for our customers.

He is central to all phases of the project, from problem definition to solution implementation strategy at customer sites. He acts as a coach and mentor to the team, and offers outstanding support to his teammates.

What are the main responsibilities of the job?

  • Technical follow-up of the electrical engineers of the Service Engineering team and support in their activities;
  • Determine the technical requirements of projects and define the work in preparation for execution by the team;
  • Guide the team through the milestones of the development/investigation process and ensure the quality and effectiveness of the proposed solutions;
  • Guide the team in the analysis of issues raised on customer vehicles;
  • Represent the Service Engineering team in the approval process for service bulletins and vehicle recalls;
  • At the technical level, provide governance, decision-making, problem-solving, coordination and other related tasks to meet the Service Engineering team's quality and schedule objectives;
  • Collaborate with the company's various design teams on customer and vehicle reliability issues;
  • Ensure that vehicle improvement and maintenance solutions are put into production;
  • Implement design methodologies and integrate them into the company's design tools;
  • Participate in the technical training and development of the service engineering team;
  • Participate in the hiring process of new team members;
  • Master heavy vehicle systems.

What do you need to succeed in this position?

Knowledge

  • Mastery of electrical engineering principles;
    • High-power battery systems;
    • Logic controllers and embedded software;
    • AC and DC distribution systems;
    • Multi-phase motors;
  • Mastery of communication protocols and hardware layer: CANBus network, J1939, Lin;
  • Knowledge of heavy vehicle systems;
  • Knowledge of CAN network data analysis;
  • Mastery of tools, MS Office Suite.
  • Bilingualism essential (French, English);
    • This position requires knowledge of intermediate to advanced oral and written English on a daily basis, in order to communicate with suppliers and colleagues located outside Quebec.
  • Assets :
    • Experience with IQAN suite; Matlab - Simulink suite;
    • Experience with vehicle controllers; M560, Actia, Parker
    • Knowledge of a 3D CAD program (SolidWorks and Catia V5) for wiring layouts
    • Mastery of a PDM/PLM system, 3DExperience
    • Practical knowledge of charging stations;

Skills

  • Excellent mentoring skills;
  • Excellent oral and written communication skills;
  • Structured work methodology;
  • Sense of planning and organization;
  • Ability to set and meet deadlines;
  • Ability to manage several projects at once;
  • Ability to communicate effectively and build a collaborative network with external teams;
  • Ability to work as part of a team.

Aptitudes and Attitudes

  • Ability to lead a team and make decisions when required;
  • Ability to work with related departments;
  • Strong communication skills that foster positive relationships;
  • Autonomy and good judgment;
  • Good understanding of customer service;
  • Ability to synthesize information;
  • Demonstrate autonomy and proactivity;
  • Good analytical skills.

Required training and experience

  • Bachelor's degree in electrical engineering or related field;
  • 10 years' experience in electrical engineering;
  • 1-3 years' experience as technical leader of a team of engineers;
  • Experience in heavy vehicle systems;
  • Member of the Ordre des Ingénieurs du Québec.

Additional information

  • This is a face-to-face position, 3 days a week or more, depending on business needs.
  • Interest in working in a constantly evolving environment;
  • Willingness to travel in Quebec, Canada and the United States (less than 5%).

We can't wait to talk to you!